There may be occasions where some action results in a critical error. Oftentimes, clicking Send Error Report will allow you to continue with no major hindrance. Close the program down by clicking on Exit program. Then, reopen the program. If you see an update available, perform the update. If you encounter the error again, here are steps you can follow to allow us to escalate the issue.
When you see the screen click on the HERE link, like below:
Then, copy all of the text below and email it to us. If you can, let us know the steps to reproduce the matter.
Electronically submitted error reports will be reviewed when we see many cases. One case of an error may not justify an automatic review from our development team.